Careers at BrainStorm, Inc.
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Coordinator, Service Solutions

Department: Service Solutions
Location: American Fork, UT

Company:            

One of the fastest-growing entrepreneurial companies in the state, BrainStorm, Inc. (American Fork, UT – www.BrainStormInc.com) provides enterprise-level software training and cloud-based solutions for outstanding organizations around the world, including 3M, Chiquita, Toyota, Goldman Sachs, The Home Depot, Harley Davidson, Domino’s Pizza, Coach, etc.

BrainStorm has an energetic, fun-loving, yet hard-driving culture. On this high-tech, high-growth A-team every employee runs with the ball and directly contributes to its success.  Once we walk through the door, it’s definitely ‘Go Time.'

Opportunity:        

BrainStorm is currently recruiting energetic and high-performance applicants to join the Service Solutions team in American Fork, UT. The Service Solutions Coordinator position works directly with the Business Development team, Software Trainers and customers to orchestrate hundreds of training engagements each year. Responsibilities primarily include:

  • Building and maintaining camaraderie among a diverse team of software trainers.
  • Serving as the key liaison between the sales teams and products teams to orchestrate a clean customer hand-off.
  • Developing and delivering process training to internal sales teams.
  • Deciphering and communicating event objectives to all stakeholders
  • Coordinating logistics between Fortune 1000 customers, trainers, and account teams; making round pegs fit into square holes
  • Ensuring continual process improvement and passionately evolving best practices

Compensation is based on experience and qualifications. Medical, dental, 401k and other benefits are included. Positions are available in the American Fork, UT office.

Qualifications:      

Applicants should be top performers, professional and levelheaded, and have the wit to think quickly on their feet. An ideal candidate will also have the following qualifications:

  • Rigorously pursues perfection required with extremely acute attention to detail.
  • Pro-active self-starter who looks for opportunities to deliver value at all times.
  • Maintains confidence under pressure and is skilled at diplomatic conflict resolution.
  • Drives to exceed customer expectations and anticipate needs.
  • Possesses the ability to manage several interdependent pieces and understand how each impacts the bigger picture.
  • Excels at event planning, thinking ahead and paying close attention to the small things to ensure success in overall programs.
  • Four-year degree preferred.
  • Heart and soul is required.

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